Privacy Policy

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our service:

• Account information: name, email address, and payment details provided when you purchase or activate a subscription.
• Communication data: messages you send us via WhatsApp, Telegram, live chat, or email support.
• Technical data: IP address, device type, browser, operating system, and app/player used to access the service.
• Usage data: connection logs, streaming activity, and performance data used to maintain service quality.

2. How We Use Your Information

• To create and activate your IPTV subscription account.
• To process payments and send order confirmations.
• To provide customer support and respond to inquiries.
• To monitor, maintain, and improve service stability and performance.
• To send important service updates, such as renewal reminders or outage notices.
• To detect, prevent, and address fraud, abuse, or violations of our Terms of Service.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand site traffic, and improve your browsing experience. You can disable cookies through your browser settings, though some site features may not function properly as a result.

4. Third-Party Services

We may use trusted third-party providers to help operate our business, such as payment processors, analytics tools, and messaging platforms (e.g., WhatsApp, Telegram). These providers only receive the information necessary to perform their function and are not permitted to use your data for any other purpose. We do not sell your personal information to third parties.

5. Data Retention & Security

We retain account and billing information for as long as necessary to provide the service, comply with legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect your data; however, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.

7. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us: